Show me Propoly

A small team. No spare pair of hands.

A single-branch agency with a close-knit team, a growing managed portfolio and no room for work to disappear into inboxes or memory.

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Monday morning.
One person is away.

Three lets are moving. Two tenants are chasing updates. A landlord wants to know whether the agreement is ready before lunch. The team can do the work, but first someone has to reconstruct what has happened, what is still outstanding and who owns the next step.

Before Propoly.
With Propoly.

The difference is whether the team has to rebuild the tenancy or can pick it up from the record already there.

Before Propoly

  • The CRM holds the landlord and property relationship, while progression is spread across inboxes, checklists and supplier portals.

  • The person handling the let understands the context. A colleague covering the work often sees only fragments.

  • Evidence is gathered when a question arises rather than retained as the work happens.

  • Landlord and tenant updates wait while the team rebuilds the position.

  • Protection, move-in services and specialist support are introduced inconsistently because the immediate tenancy work takes priority.

With Propoly

  • The agency keeps its CRM and uses Propoly for the tenancy work from offer towards move-in.

  • One tenancy record shows what is complete, what needs attention and what happens next.

  • Agreements, compliance evidence, monies and ownership remain easier for the whole team to understand.

  • Routine reminders and clearer next actions reduce the chasing around the work.

  • Selected services can be introduced at the right point while the agency stays central to the landlord and tenant relationship.

The record the
whole team can pick up.

The useful change is not another checklist. It is a tenancy record that carries the work, evidence and next action through more of the journey.

  1. Offer

    Keep the agreed facts together.

  2. Referencing

    Record verification and any conditions.

  3. Agreements & compliance

    Keep documents and evidence with the tenancy.

  4. Monies & move-in

    See what is complete and still due.

  5. Services & protection

    Introduce selected help at the right point.

  6. Continuing evidence

    Keep the record useful after the keys.

  7. Specialist support

    Give specialists the record already there.

What comes next.

The record can support more than progression. Services can strengthen the landlord and tenant experience. Specialist teams can enter when the decision requires more expertise.

More for the landlord. More for the agency.

Protection, move-in services and selected partner services can be introduced from the same tenancy journey. The agency remains central to the relationship and may earn commission from selected services where the commercial terms support it.

The agency stays central.

Professional Services

If the tenancy later needs specialist review, the record and evidence provide a clearer starting point. LegalforLandlords Professional Services owns the specialist review, communication and judgement; Propoly does not automate the legal decision.

Technology prepares. Specialists judge.

Start with the next live lets.

Begin with the next live lets. Use them to see whether the team can find the status, evidence and next action more quickly without changing everything at once.

First 30 days

Map the current offer-to-move-in route, agree who owns each step and record how much time is currently lost to searching, chasing and handover.

Days 31-60

Agree the route, train the team and use Propoly on a small group of live tenancies.

Days 61-90

Review how the team is using it, cover during absence, evidence completeness, service uptake and the time returned to the team.

What would be worth measuring.

Record the current position, make one defined change and compare what happens.

  • Time spent finding current tenancy status
  • Time spent chasing signatures, monies and documents
  • Ability to cover absence without rebuilding the story
  • Speed and clarity of landlord and tenant updates
  • Evidence completeness at move-in
  • Uptake and commission from selected services

Can the same team handle more?

Can the same team handle more live work with clearer cover, faster answers and a tenancy record that remains useful after move-in?

Would this feel familiar in your agency?

Bring the way your team works now. The Propoly team will start there.

Speak with the Propoly team